If you contact Golden Hour within 5 hours of placing your order it may be possible to cancel your orders. Please email us at orders@goldenxhour.com and we'll do our best to help.



We are not able to provide an exchange or refund on any of our masks due to hygiene. We also are not able to offer an exchange or refund on any sale or markdown products. Refunds will be issued to your original payment method only. 

Please note that all extra postage costs incurred exchanging an item are payable by you.